Terms of Use
The Terms of Use for the Tokyo Metropolitan Government Bureau of Waterworks App (hereinafter referred to as the “Terms”) are governed by the “Tokyo Water App” (hereinafter referred to as the “App”) provided by the Bureau of Waterworks, Tokyo Metropolitan Government (hereinafter referred to as the “Authority”). All users of the App (hereinafter referred to as "Users") are required to use the App in accordance with these Terms.
Article 1 About the Terms of Use for the Tokyo Metropolitan Government Bureau of Waterworks App
(1) These Terms shall apply to any and all relationships related to the use of this App between users and authorities.
(2) In connection with the use of this app and the services within the app, in addition to this agreement, the authorities may set individual rules, set terms of use, notify points to note, etc. (hereinafter referred to as "individual rules"). may be determined. Individual provisions, regardless of their name, constitute a part of these Terms and shall be applied together with these Terms.
(3) If the provisions of these Terms differ from the provisions of the separate provisions in (2), unless otherwise specified in the separate provisions, the provisions of the separate provisions shall take precedence.
(4) When using services provided by other business operators through this application, you shall comply with the terms and conditions established by the business operator providing the service in addition to these Terms.
Article 2 Contents of Service
The main functions provided by this service are as follows.
(1) User registration and withdrawal/user authentication function
(2) Various application functions such as applications for starting and stopping water use
(3) Notification function from authorities
Article 3 User registration
1. Users must satisfy all of the following conditions and be approved for use by the authorities.
However, Article 2 (5) of this Agreement is not required.
(1) A person who has agreed to this agreement and has registered for use
(2) Provide an e-mail address that can be reliably communicated with as a means of communication with the authorities,
And a person who permits the distribution of e-mails (info@tokyo.suidoapp.jp, etc.) from the authorities
2 In addition, if any of the following conditions are met, we may not approve your use, and even if you have already approved your use, we may revoke your eligibility for use.
(1) If you do not meet the usage qualifications
(2) In case of suspension of eligibility due to violation of these Terms, etc.
(3) When reporting false matters
(4) If you belong to anti-social forces
(5) In addition, when the authorities judge that the use is not appropriate
Article 4 Responsibilities of users (management of IDs and passwords, etc.)
The user shall use this application in consideration of the following matters.
(1) The user shall be fully responsible for the use of this application, the actions taken using this application and the results thereof, and if the user causes damage to the authorities or a third party, the user shall be responsible. and expenses.
(2) ID and password are required to use this application. One ID can be acquired per user, and the ID and password can be changed by the prescribed method.
(3) Users shall use and manage IDs and passwords at their own responsibility. In addition, regardless of whether or not the use and actions performed by using the relevant ID and password are the use and actions of the user himself/herself, they are considered to be the use and actions of the user himself/herself.
(4) Users shall not lend, transfer, or jointly use IDs and passwords.
(5) If you find out that your ID and password have been leaked or used by a third party, please contact the authorities immediately. At that time, if there is a request from the authorities, we will comply with the request.
(6) The Company shall not be liable for any damages caused by the leakage of IDs and passwords or use by a third party, except in cases of intentional or gross negligence on the part of the Company.
(7) Users may not transfer or pledge their contractual status or rights and obligations under these Terms to a third party without the consent of the Bureau.
(8) If there is any change in the registered information, the user shall promptly contact the authorities and offer to change the information. We will not be held responsible for any damages caused by not making this request for change, except in cases of intentional or gross negligence on our part.
Article 5 Usage Fee
Please prepare equipment necessary for registration and use at your own discretion and expense. In addition, this application can be used free of charge, but communication charges will be borne by the user.
Article 6 Prohibited Matters
When using this application, the user is prohibited from performing the following acts.
(1) Crimes and related acts
(2) Acts that violate laws or public order and morals
(3) Acts that infringe the rights of authorities and third parties, including privacy and intellectual property rights, and acts that may infringe
(4) Acts of using this application and information obtained by using this application for profit and commercial purposes
(5) Acts of pretending to be another person
(6) Acts of using the App for illegal purposes
(7) Acts of illegally collecting or accumulating personal information, etc. related to other users;
(8) Acts of falsifying or erasing part or all of this application, and acts that may do so
(9) Acts that interfere with the operation of this application and its operating environment, or interfere with normal operation, or acts that may interfere
(10) Any act of unauthorized access to the network, or any act that is likely to do so, regardless of whether or not it is related to the App.
(11) Unauthorized use, destruction, or obstruction of normal operation of servers, terminal devices, etc., regardless of whether or not related to this application, or acts that may cause such acts
(12) Acts that cause disadvantage, damage, discomfort, etc. to third parties, regardless of whether they are users of this application.
(13) Acts that directly or indirectly provide benefits to anti-social forces through the use of this application
(14) Other acts that the authorities deem inappropriate
Article 7 Service Suspension, etc.
The authority will notify the user in advance if it determines that there is any of the following reasons
We may suspend or suspend the provision of all or part of the services provided by this application without notice.
(1) When maintenance, inspection, repair, etc. of equipment related to the operation of this application is performed regularly or urgently
(2) When it becomes difficult to operate the Application and provide services due to force majeure such as natural disasters, power outages, communication line failures, etc.
(3) In addition, when the authorities judge that it is difficult to operate this application and provide services
Article 8 Restriction and Suspension of Usage Qualification
If the user falls under any of the following, the authorities may not use the app without prior notice.
We shall be able to restrict and cancel user registration.
(1) If you lose the eligibility for use under Article 3
(2) In the case of performing the prohibited acts of Article 6
(3) Other violations of these Terms
Article 9 Withdrawal
When the user terminates the use of this application, the procedure shall be performed by the prescribed method.
Article 10 Disclaimer
In using this application, the user shall agree to the following disclaimer.
(1) The authority shall not be held responsible for any disputes arising between users and third parties in connection with the use of the service.
(2) We will not accept any factual or legal defects (safety, reliability, accuracy, completeness, usefulness, suitability for a particular purpose, equipment used, etc.) (including compatibility with, defects and flaws, infringement of rights, etc.)) is not guaranteed either explicitly or implicitly.
(3) The information that can be viewed from this application is the information at the time of posting update. After posting, the name, content, etc. may change without notice, and there may be differences between the posted information and the actual situation over time.
(4) We may change the functions, display method, posted content, operation method, etc. of this application without prior notice.
(5) The authorities shall not be held responsible for any damages arising from the use of this application or the changes in (3) and (4), except in the case of intentional or gross negligence on the part of the authorities.
Article 11 Changes to service content
The authority may change these Terms based on the provisions of Article 548-4 of the Civil Code. In this case, the terms of use of the App after the effective date of the change shall be based on the latest Terms of Use.
Article 12 Handling of personal information
The personal information protection policy of the authorities regarding the use of this application is as follows.
(1) This application collects the information of everyone who uses this application to the extent necessary for the smooth operation of the services provided (various receptions, etc.). Regarding the collection, use and management of information, based on the "Act on the Protection of Personal Information" (hereinafter referred to as the " Act "), we will handle it appropriately as follows.
(2) This policy applies only to the use of this application, and does not apply to other websites linked from this application. The handling of information on linked sites is the responsibility of each organization.
(3) When the authorities collect personal information through this application, in principle, the information is provided (registered) by the user himself/herself.
(4) When collecting personal information, we will clearly indicate the purpose of collection. Personal information is collected within the scope necessary to achieve the stated purpose.
(5) Personal information collected by the authorities through this application will be used within the scope of the following purposes of use.
Address, name, customer number, billing address, phone number, e-mail address: For conclusion of water supply contract and notification or contact from the authorities
(6) Personal information provided by users will be used within the scope of the purpose of collection specified in advance. We will never use personal information beyond the purpose of collection within the agency or provide it to persons other than the agency, except in cases stipulated by Act. However, this does not apply if there is a request for provision from a judicial agency or other administrative agency based on the provisions of laws and regulations. In addition, statistically processed information such as user attributes may be published only if it does not contain any personal information.
(7) The collected personal information will be strictly managed by the authorities and appropriate measures will be taken to prevent leakage, misappropriation, falsification, etc. In the event that operation is outsourced, appropriate measures will be taken by the outsourced as well.
(8) When using this application, we may collect information such as access information and usage environment. Information such as the usage environment to be collected shall be limited to content aimed at improving the usability of the App, and shall be used only within that scope. However, statistically processed access information of this application, information such as usage environment, etc. may be made public.
Article 13 Legal Compliance and Court of Jurisdiction
Unless otherwise specified, the use of this application and the interpretation and application of this agreement shall be governed by the laws of Japan.
In addition, the Tokyo District Court shall be the exclusive court of first instance for all disputes related to the use of this application.